Contact Customer Care


If you are experiencing problems with our service, have an issue regarding your account or just want to tell us how we are doing -- be it a compliment or dissatisfaction -- we want to know. You can connect live with a customer care member, during business hours through chat or if you prefer you can complete the below form at any time.

Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:

Holiday Date Adjusted Holiday Hours
New Year's Day Wednesday, January 1, 2025 Closed
Martin Luther King, Jr. Day Monday, January 20, 2025 8:00 AM - 5:00 PM ET
Presidents' Day Monday, February 17, 2025 8:00 AM - 5:00 PM ET
Memorial Day Monday, May 26, 2025 Closed
Juneteenth Thursday, June 19, 2025 8:00 AM - 5:00 PM ET
Independence Day Friday, July 4, 2025 Closed
Labor Day Monday, September 1, 2025 Closed
Federal Holiday Monday, October 13, 2025 8:00 AM - 5:00 PM ET
Veterans' Day Tuesday, November 11, 2025 8:00 AM - 5:00 PM ET
Thanksgiving Day Thursday, November 27, 2025 Closed
Day after Thanksgiving Friday, November 28, 2025 8:00 AM - 5:00 PM ET
Christmas Eve Wednesday, December 24, 2025 8:00 AM - 5:00 PM ET
Christmas Day Thursday, December 25, 2025 Closed
Other Ways to Contact Us

Phone/Text/SMS: (888) 524-0059

Business Hours:
Monday through Friday
8:00am - 8:00pm (US EDT)

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