Contact Customer Care


If you are experiencing problems with our service, have an issue regarding your account or just want to tell us how we are doing -- be it a compliment or dissatisfaction -- we want to know. You can connect live with a customer care member, during business hours through chat or if you prefer you can complete the below form at any time.

Please note that our Customer Care office will be closed on the following 2023 holidays:

Jan 2 – New Year’s Day (observed)         Sep 4 – Labor Day

Jan 16 – Martin Luther King, Jr                 Oct 9 – Federal Holiday    

Feb 20 – Presidents’ Day                               Nov 10 – Veterans’ Day (observed)  

May 29 – Memorial Day                                 Nov 23 – Thanksgiving Day

Jun 19 – Juneteenth                                        Nov 24 – Day after Thanksgiving

Jul 4 – Independence Day                             Dec 25 – Christmas                    

Other Ways to Contact Us

Chat with Us

Phone/Text/SMS: 
(888) 524-0059

Business Hours:
Monday through Friday
8:00am - 6:00pm (US EDT)

Live Chat