FAQs

General Information
ServSuccess™ is the new career development offering for the restaurant and hospitality industry developed by the National Restaurant Association to help attract, upskill and retain talent. 
ServSafe offers food safety training and certifications products for the restaurant industry.  ServSuccess offers career development through training and professional certifications for the restaurant and hospitality industry.
Profile and Account
No. You will need to create new user profile/account to access ServSuccess.com.
Your email address will become your username and must be unique in the ServSuccess system (e.g. it can’t have been used to create a ServSuccess account previously). The phone number associated with your account must also be unique, so we recommend you use your mobile phone number. The requirements for a ServSuccess password are:  
  • At least 8 characters minimum  
  • At least 1 uppercase letter  
  • At least 1 number  
  • At least 1 special character (e.g., !@#^*) 
Upon initial creation of your profile and password, you will be sent an email requesting verification. Click the link in the email to complete profile creation.
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Business Hours:
Monday through Friday
8:00am - 8:00pm
(US Central Standard Time)