Need help with our website? Our agents can help you real-time with basic functions like creating an account, purchases, taking an exam and assigning courses/exams.
Screenshare allows agents to see whatever you have on your computer desktop or mobile screen during the session. Before you initiate Screenshare, we recommend you close personal or confidential information and/or any applications you are using. To use Screenshare you must use the latest version of Google Chrome or Firefox on either Windows or Mac operating system.
Click on the “Start Screenshare” button below and enter the security key provided by the agent. Once the Screenshare has started, DO NOT close this browser tab because it will end your session with the agent.